Outcomes/Objectives are focused, concrete statements derived from goals that are written in measurable language. Objectives often take the following form "to (action verb) (subject) by (action).
Learning Outcomes:
- Communicate what we want students/participants to learn
 - Are written statements of the measurable achievement a participant will be able to demonstrate as a result of participant in a learning activity.
 
Administrative Outcomes:
- Focus on improving operations.
 - Are written, measurable statements regarding the efficiency, effectiveness and customer service components of a department.
 
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